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Coal Valley Library card holders can receive up to two 30-minute personalized tech help sessions per month.

Sign up for a one-on-one tech appointment!  Library staff is happy to help you learn how to use your new device, or teach you new tricks on your old one. We would love to help you get started with one of the digital resources that the library provides to you for free!  Your library card is your access to free digital and electronic resources.  If you don’t have a library card, stop in and get one today. It is free!

Hours and Appointments

We Can Help With...

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One-on-One Tech Help appointments are available Tuesday through Friday, 11:00 a.m. – 5:00 p.m. and Saturdays, 11:00 a.m. - 1 p.m.


To schedule your appointment complete our bookings form.
If you have any issues with the bookings form, please call 309-799-3047 or send us a message.


Please keep in mind that all appointments are subject to cancellation. If cancellation occurs staff will attempt to reschedule in a timely manner.

  • Understanding basic computer and internet skills

  • Requesting items through our Vega online catalog

  • Downloading an eBook or eAudiobook

  • Connecting your smartphone to your car's audio

  • Using Library apps such as Libby and Boundless

  • Learning smart device basics

  • Assistance setting up an email account

  • Helping formatting a Word document

We may be able to accommodate requests for other tech help topics as well.  Please send a message to us directly.

Perferred method of communicaton
What type of device will you be bringing?
What would you like assistance with?
What days and times works best for you?

Thanks for submitting!

Contact Us

Teléfono: 309-799-3047 Envíe un correo electrónico a la mesa de servicio

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© Copyright 2024 Biblioteca Pública Robert R. Jones. Reservados todos los derechos.

​Biblioteca pública del valle del carbón 900 Primera Calle Valle del carbón, IL 61240
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